cFIRST Background Checks - Our Journey So Far

We started as a team of 20 people, more than 20 years back in a garage in Bangalore, is now a unit of 400+ passionate individuals who come together to achieve the dream Mr. Viral Vora had dreamt of 20+ years back. While Mr. Viral was in the United States of America, as an Engineering student, he learnt the anguish of companies and what they went through during the process of hiring and the repercussions of a wrong hire. 

Legal mitigations, loss of face and brand name, futile capital investment and cost to company as a part of the hiring process, combined with frustration made Mr. Viral reconsider how he was going to respond to a crisis of this nature. This was the point of germination for cFIRST Background Checks LLP, when Viral came back to India and established a tech unit in Bangalore in the year 2008. He soon moved to Ahmedabad and the headquarter of cFIRST was established with a very small team, which was soon joined by Ms. Lourdes Fernandes in 2012. Her vision to bring cFIRST on the global map aligned with the vision of Mr. Vora and together they took some major business decisions in the year 2013 that made cFIRST what it is today. cFIRST established their headquarter in the United States of America, in Cincinnati, Ohio, that is now one of the leading background check companies in the U.S.

cFIRST Background Checks takes pride in announcing that it has 2000+ clients from across the world now, ranging from Fortune 500 companies to cutting-edge start-ups, that continue to make difference in the world with their expertise including tech-giants such as IBM and Capgemini. Currently, cFIRST is the only Indian background screening company to have global footprint that can cater to clients in India, in the USA, and 175+ other countries.

cFIRST has also been awarded by one of the world’s largest companies as their ‘Trusted Verification Partner’ as the team continues to tread on the edge and make their mark every single day. They continue to dominate the global market with their precision of services, overcoming road-blocks and automating the process of hiring with integrity, competence and commitment.

Throughout this remarkable journey of delivering excellence, cFIRST has gained accolades which they are humbled by. With a clientele of more than 2000 organizations worldwide, it has successfully conducted more than 5 million background checks since its inception. It is an ISO 27001:2013 certified company and is also NABPS, NASSCOM NSR empaneled. Furthermore, cFIRST has also received accreditations from ACBCB, IAF, and QIC which have made this trek, nothing short of fascinating.

With an API-integrated clientele platform, cFIRST continues to march ahead, with the same amount of dedication, passion and integrity as it had on the first day of its journey and the team only hopes to keep up with the technology that is yet to unfold in future to continue solving issues related to the process of hiring and recruitment.

How well do you know your Physician? Are you really safe in the hospitals?

The healthcare system is one of the most sensitive industries that function within a country. It bears a significant consequence in the lives of the citizens and therefore, any form of negligence can result in repercussions which might be beyond mitigations.

While majority of the doctors, nurses and healthcare workers are qualified to facilitate the service across globe, there are stray cases where health workers have resorted to unfair means, resulting in fatal consequences. These are crimes that probably will never find the stature of a murder, however, the nature of it remains the same. One such case is cited below:

REMDESIVIR CASE, 2021

● Myrusu police station

● April 20, 2021

● IPC 302, 1208- murder & criminal conspiracy

● Vials of Remdesivir were filled with saline water and paracetamol

● Sold to 900 desperate Covid patients who were struggling for their lives

● Racket busted of smugglers and black-marketers selling the anti-viral drug

● A nurse working in a private hospital in Mysuru’s Vidhya Nagar locality was identified

● This resulted in the gross negligence and deterioration in the health conditions of these patients

● Example of lack of ethical, moral binding on employees in sensitive professions such as these

Considering the above-cited case, we understand that it is not a one-off situation. Cases like these have taken place in the past and continues to happen these days as frauds, posing as doctors, try to write the medical entrances or find an employment in the health-sector, forging certificates and marksheets or manipulating the power they have been bestowed with by the authority.

Some of the reasons why Pre-Employment Background Verification service in usa is crucial for the heath sector are:

• Firstly, there are drug abusers who get into the pharmacological industries and gain access to unchartered drugs that can be misused by them in smuggling. Some pharmacists, who are addicts themselves, can start abusing as well, which definitely will hamper their competence at work.

• Proper collateral needs to be kept and the actions of the employees must be regulated for which a verification is vital. It will minimize the chances of bias, nepotism or favoritism.

• Mishandling of critical patients resulting in fatal consequences also come under the purview of lack of proper training and incompetence.

• A comprehensive background check of the healthcare workers along with their previous associations can help substantiate the behavioral record and pattern of the concerned health workers which enables a clearer view about them.

• Medical practitioners should follow certain norms that are updated regularly and monitored to ensure they do not give in to certain pharmaceutical companies and their alluring offers. The authorities must ensure a consistent verification process to help reduce these behaviors.

• The affiliations of the universities and the medical practitioner’s licenses must be verified thoroughly to avoid frauds entering the system and intruding into the confidential database of public health.

• While a doctor can save life, they also have access to drugs that can kill one. Therefore, it is of utmost importance to ensure the mental health and behavior of a doctor. Before hiring, the employers must conduct a psychometric test along with drug tests service to check if the prospective employee has any such inclination.

• If a medical practitioner is suffering from any serious ailment or addiction, which can affect the patients or his competence at work, it is imperative for the employers to conduct an exhaustive medical check on every employee before hiring to avoid such incidents.

• There have been occurrences in the past where female patients or children have been subjected to sexual abuse by a health-worker. This has not only brought immense shame to the industry but also questioned the security within the premises of the hospitals. It is only after such incidents that hospitals have started taking stringent precautions and implemented rules to keep a check on the employees and their actions.

While the world moves on, with smarter technologies and software to assist them with, pharmaceutical industries have become the subject of white-collar crimes with the looming of globalization and digitization. While the world fights against COVID and health-workers selflessly continue striving each day to save our lives, an extensive background check becomes important in such an industry which deals with human lives on a daily basis, and any amount of slight laxity and cost heavily if not taken care of in due time.